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Confidential help, day and night.
24/7 Helpline: 0371 1626090Loading…
FAQ
These are the questions we hear most often on the helpline. If yours isn't here, call — a real person answers, day or night.
Call our 24/7 helpline. Our intake counsellors will guide you through a compassionate intervention process and, where clinically appropriate and legally permitted, help arrange a safe assisted admission with medical supervision.
Absolutely. Patient identity, records, and even the fact of admission are kept strictly confidential. We never publish or share patient information without written consent.
Most patients begin with a 30, 60, or 90-day residential program. The right duration depends on the substance, history of use, and any co-occurring psychiatric conditions — our clinical team recommends a plan after the initial assessment.
Yes. We are a dual-diagnosis facility: psychiatrists treat depression, anxiety, bipolar disorder, and trauma together with the addiction, because treating one without the other rarely lasts.
Yes, on a structured schedule agreed with the clinical team. Family involvement is part of the program — we run dedicated family counselling and education sessions.
Costs depend on the program length and room type. See our Pricing page for package outlines, then call us for a confidential quote — we will never discuss your enquiry with anyone else.
Every patient leaves with a 12-month aftercare plan: scheduled follow-ups, alumni support meetings, and a rapid re-engagement pathway if relapse warning signs appear.
Still unsure about something?